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Risks Associated with EAP Risk-awareness and mitigation strategies for successful implementation of EAPs EAPs are undoubtedly good for our employees and the organisation. However they do carry inherent risks. Knowing what these are and having a plan to mitigate them is part of ensuring that the EAP is a success. Here are the points to consider: Lack of Use In spite of all the efforts from the...

Risk-awareness and mitigation strategies for successful implementation of EAPs It is 9 PM. Charan has had a long day and is still working. Although he is tired, he is committed to his job of being a corporate counsellor since he has seen the positive impact of extending emotional support to stressed employees. The firm Charan works for provides such Employee Assistance Services to businesses....

Here is a guide for effectively rolling out an Employee Assistance Program (EAP). Part A deals with one-time activities at the time of launch or annual review of the EAP. Part B: Ongoing Activities These are activities that need to be continued throughout the year. Step 4: Spreading Awareness Even if employees know that an EAP service exists for their issues, they might not avail them due to...

Ritu heads the HR team of a business that adopted an Employee Assistance Program exactly a year ago. Today she had a meeting with her CEO, who said that the company has invested one year and a fair amount of money into the EAP but things seem the same. During the past year, a webinar on EAP was conducted and three employees used the counselling service. This was not on par with the amount...

Ritu heads the Human Resource Department of a company. Recently she received many complaints of poor performance, which impacted the revenue. After having a few one-on-one sessions with some of the employees, she realised that their productivity was affected due to stress from issues in their personal lives and not due to lack of interest or ability. She was wondering what to do when she came...

Anish was clearly disturbed. The covid times and the work from work scenario were taking a toll on both his work and personal life. Staying cooped up at home with his wife, handling his office workload, pitching in with the household chores and with the limited outdoor activity, he found it difficult to focus on his work. To make matter worse constant arguments with his wife, Tina, lead her...

Diversity and Inclusion are two valuable pillars of successful management. It not only ensures equal rights to all the potential choices, but also brings a lot of creativity, different viewpoints, and shared knowledge to the table. These principles of Diversity and Inclusion are not just restricted to corporate organizations, but every form of management to ever exist in human history. To...

Shrivalli was frustrated with her team member Pramit’s tardiness. To top it off, the data he submitted seemed prone to errors. He would apologize profusely, promising not to repeat it, though never offering reasons for it. Did he not take her seriously enough? Or was he not interested in working? Probably late-night partying? She couldn’t place a finger on the reason for his unusual behavior....

Ensuring confidentiality is sacrosanct in an inquiry whether it is conducted while ‘Work from Home (WFH)’ or at the office. As the COVID-19 pandemic has prematurely killed the debate on the kind of work that can be executed from the confines of the home, now, more than ever, there is a greater obligation to maintain confidentiality, in principle as well as via physically securing the WFH area...

Karthik’s wife had been suffering a neurodegenerative disorder for years. ‘It will worsen’- the doctor’s prognosis told them, early on. If hiring a nurse was a nightmare earlier; more so now, during the pandemic. In addition to this mental and physical stress, Karthik was also feeling guilty of not being able to be of help to his elderly parents living on the other side of the city. Laboring...