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Leading with Empathy

In one of my sessions one of the leaders asked me, “I have a woman employee who always comes up with reasons to not stay late. She just finds reasons to escape on time. How do I trust her?” My response was – “Trust them, maybe they genuinely have a reason to go home on …

Risks associated with Employee Assistance Programs

Risk-awareness and mitigation strategies for successful implementation of EAPs EAPs are undoubtedly good for our employees and the organisation. However they do carry inherent risks. Knowing what these are and having a plan to mitigate them is part of ensuring that the EAP is a success. Here are the points to consider: Lack of Use …

Top Three High-Impact Risks associated with Employee Assistance Programs

Risk-awareness and mitigation strategies for successful implementation of EAPs It is 9 PM. Charan has had a long day and is still working. Although he is tired, he is committed to his job of being a corporate counsellor since he has seen the positive impact of extending emotional support to stressed employees. The firm Charan …

Implementing an Employee Assistance Program (Part 2)

Here is a guide for effectively rolling out an Employee Assistance Program (EAP). Part A deals with one-time activities at the time of launch or annual review of the EAP. Part B: Ongoing Activities These are activities that need to be continued throughout the year. Step 4: Spreading Awareness Even if employees know that an …

Implementing an Employee Assistance Program (Part 1)

Ritu heads the HR team of a business that adopted an Employee Assistance Program exactly a year ago. Today she had a meeting with her CEO, who said that the company has invested one year and a fair amount of money into the EAP but things seem the same. During the past year, a webinar …

Choose the EAP that is right for you!

Ritu heads the Human Resource Department of a company. Recently she received many complaints of poor performance, which impacted the revenue. After having a few one-on-one sessions with some of the employees, she realised that their productivity was affected due to stress from issues in their personal lives and not due to lack of interest …

An introduction to EAP

Anish was clearly disturbed. The covid times and the work from work scenario were taking a toll on both his work and personal life. Staying cooped up at home with his wife, handling his office workload, pitching in with the household chores and with the limited outdoor activity, he found it difficult to focus on …

3 things Managers must do if a team member suffers from a mental health issue

Shrivalli was frustrated with her team member Pramit’s tardiness. To top it off, the data he submitted seemed prone to errors. He would apologize profusely, promising not to repeat it, though never offering reasons for it. Did he not take her seriously enough? Or was he not interested in working? Probably late-night partying? She couldn’t …

5 Tips to encourage employees to use EAP/Counseling services

Karthik’s wife had been suffering a neurodegenerative disorder for years. ‘It will worsen’- the doctor’s prognosis told them, early on. If hiring a nurse was a nightmare earlier; more so now, during the pandemic. In addition to this mental and physical stress, Karthik was also feeling guilty of not being able to be of help …

The 3 reasons to use online self-assessments only after you visit a counselor

Vivek’s catch-up call with his buddies at work finally materialized as the pandemic forced people indoors. He asked them – ‘How are you all coping with the pandemic?’ Mahesh confessed – ‘First the pandemic, and then Sushant Singh Rajput’s suicide. For a week, I didn’t get proper sleep. During that time I found it ridiculous …